Over the past few months (since upgrading to 5.5) we have started receiving LDAP error messages through email from vCD stating that there was an error when connecting to the LDAP server. I have pasted in below, the alert as well as output from both cell's logs. LDAP works fine but we will randomly get some of these errors from time to time. Does anyone know what might be happening or has run into this before?
Email Alert:
Error encountered connecting to LDAP server "FQDN.com" with username "domain\username". Error message was: "FQDN.com:port"
Cell01:
[root]# cat vcloud-container-debug.log | grep LDAP
[root]# cat vcloud-container-info.log | grep LDAP
com.vmware.ssdc.backendbase.ldap.LdapSyncException: LDAP_SYNC_ERROR
org.quartz.SchedulerException: Job threw an unhandled exception. [See nested exception: com.vmware.ssdc.backend base.ldap.LdapSyncException: LDAP_SYNC_ERROR]
Caused by: com.vmware.ssdc.backendbase.ldap.LdapSyncException: LDAP_SYNC_ERROR
Cell02:
[root]# cat vcloud-container-info.log | grep LDAP
com.vmware.ssdc.backendbase.ldap.LdapSyncException: LDAP_SYNC_ERROR
com.vmware.ssdc.backendbase.ldap.LdapSyncException: LDAP_SYNC_ERROR
[root]# cat vcloud-container-debug.log | grep LDAP
2014-04-10 10:16:02,360 | DEBUG | pool-jetty-74 | JobManager | **** Doing operation JOB_LDAP_SYNC on ( com.vmware.vcloud.entity.ldap:893dc9ed-11fc-4815-862b-e68269476939) |
2014-04-10 10:16:02,360 | DEBUG | pool-jetty-74 | JobString | Job object - Object : (com.vmware.vclou d.entity.ldap:893dc9ed-11fc-4815-862b-e68269476939) operation name: JOB_LDAP_SYNC |
com.vmware.ssdc.backendbase.ldap.LdapSyncException: LDAP_SYNC_ERROR
com.vmware.ssdc.backendbase.ldap.LdapSyncException: LDAP_SYNC_ERROR
2014-04-10 10:16:14,076 | DEBUG | akimbitask-1 | JobString | Job object - Object : (com.vmware.vclou d.entity.ldap:893dc9ed-11fc-4815-862b-e68269476939) operation name: JOB_LDAP_SYNC | vcd=2235c059-5d47-4a97-bcac-751946f3148e,task=365f5d0 b-89b8-3212-80db-9fa702c0ec79
com.vmware.ssdc.backendbase.ldap.LdapSyncException: LDAP_SYNC_ERROR