Have a similar setup and was having the same problem. Two things to check. Go to c:\users\<login name>\appdata\local\temp\vmware-<login name> and open the latest vmware-vmrc-xxxx.log file. Near the end it should tell you why it's failing. For me it was a SSL thumbprint mismatch, which goes back to the different SSL certs on the cells. Also, make sure in vCloud director Administration-Public Address you have the correct VCD public console address specified. To fix my thumbprint mismatch, I just created a certificates.ks file on one cell and then copied it to the other cell and reran the configure script. Good luck getting VMware to help. I opened a case 6 days ago for this issue and have yet to get any help!
-Craig